Trust

How we keep your home’s records safe

A lit porch keeps a home safe. Here’s how we look after what you trust us with.

• Stored in South Africa. Our servers and backups are in Cape Town.
• Encrypted everywhere. Encrypted in transit (TLS 1.2 and up) and at rest (AES-256). ID and bank numbers get an extra layer of encryption.
• Only the people on the lease. Each owner and tenant sees only their own tenancy, enforced in the database itself.
• Two-step sign-in. Required for owners, available for tenants. Passkeys supported.
• Everything logged. Every view, change and download is recorded, and you can see your own access log.
• Private files. Photos, videos and documents are never public. Links expire after a few minutes, and location data is removed from photos.
• We never see card numbers. Payments happen on our payment provider’s secure pages.
• Tested. Independent penetration test before launch and every year after.

These protections apply to the Porchlight portal, where tenancy records live. This public website holds no tenancy records and sends only contact messages.

Found a security issue?

Please tell us at security@porchlight.co.za. We’ll reply quickly and credit you if you’d like.