Legal

PAIA manual

Our manual under section 51 of the Promotion of Access to Information Act 2 of 2000, in short form. The full manual is available on request.

Contact details

Porchlight Living (Pty) Ltd, registration number CIPC registration number. Physical address: street address, Gordon’s Bay, 7140, Western Cape. Information Officer: Information Officer name, privacy@porchlight.co.za.

Records we hold

Company records (incorporation, directors, financial and tax records); customer records (account details, tenancy records added by users, sign-in and audit logs); supplier contracts; and records about our systems and security.

How to ask for a record

Use Form 2 from the Information Regulator’s website and email it to our Information Officer. Fees, where they apply, are those set in the PAIA regulations. Personal information about you can be requested free of charge under POPIA.

Processing of personal information

Our privacy notice sets out what we process, why, who receives it, cross-border transfers and how we keep it secure.

The Information Regulator

JD House, 27 Stiemens Street, Braamfontein, Johannesburg. inforegulator.org.za.

Short-form draft. The full manual will be published before launch.